When contacting BCSH, put your safety first.
Make sure to clear any pages from your browser history that you wouldn’t want a partner to see, including this site.
Technology and the internet can be lifelines for people experiencing domestic violence. They make it easier to find help, learn about options, and stay connected with friends, family, advocates, and service providers.
Unfortunately, abusers can also use these tools to start, continue, or intensify harm, so protecting your safety online is critical.
Understand Your Digital Trail
- Device activity can be monitored. It is possible for another person to track what you do on a computer or smartphone without you realizing it.
- Private browsing is not foolproof. Clearing history or using Private or Incognito mode does not fully remove all traces of your activity.
- Email is not fully secure. Messages can be accessed or forwarded without you knowing, much like someone opening a letter.
- Location can be tracked. GPS trackers can be placed in vehicles or attached to belongings, and many phones share location by default.
- Public records can reveal information. Certain court records appear on the internet and may include names, addresses, or case details.
Staying Safe Online
Safe Internet Browsing
Use the web with care. Private or Incognito windows help but are not foolproof; if you suspect monitoring, use a safer device like a friend’s phone, a work computer, or a library computer.
For sensitive tasks, stick to trusted sites, look for the lock icon, avoid unexpected links or downloads, do not save passwords on shared devices, turn off location when not needed, sign out, and clear recent history, cookies, and cache.
Keep your browser updated and avoid public Wi-Fi for private activity unless a trusted VPN is safe for you. Use the Exit Site button to leave this site fast.
Email Safety
Create a new email account that the other person does not know about, and use it only on a safer device. Keep any monitored account for non-critical messages if that helps avoid suspicion. Encrypted email can add another layer of protection.
Phone Safety
Phones can reveal location and message history. Use a strong passcode. If possible, keep a separate low-cost phone for private calls. If you use Apple devices, review Safety Check to reset sharing and access. If you suspect spyware, get help from a professional or a service center rather than trying to remove it yourself.
Social Media Safety
Assume anything posted could be shared. Limit personal details like addresses, workplaces, and routine locations. Check your privacy settings, turn off tagging by others, and ask friends not to post about you without permission. Be mindful when posting about other people’s safety as well.